PRIVACY POLICY

1. Introduction
Welcome to ARC Academy (the “Site”, “we”, “us”, or “our”).
We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website arcacademy.uk, contact us, or purchase our services.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:

Name, email address, and contact details
Information provided through contact forms or course applications
Payment details (processed securely via third-party providers such as Stripe, PayPal, or Wix Payments)
Automatically collected information such as IP address, browser type, device, and site usage data via cookies or analytics tools

3. How We Collect Information
We collect personal information when you:

Contact us via our website forms or email
Sign up for a course, mentoring session, or newsletter
Make a payment or booking
Interact with our website or social media channels

We may also collect certain technical data automatically through cookies and analytics tools (such as Google Analytics) to help us understand how visitors use our site.
4. Why We Collect Personal Information
We collect this information to:

Communicate with you and respond to your enquiries
Process applications, bookings, and payments
Deliver our services and provide support
Send important updates, offers, or marketing communications (only if you have opted in)
Improve our website, content, and services

We will never sell your personal data.
5. How We Store and Protect Your Information
Your data is stored securely through trusted platforms (such as Wix, Google Workspace, and encrypted payment processors). We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access.
6. Sharing Your Information
We only share your personal data with:

Service providers who enable us to operate our website, marketing, and payment systems (e.g. Wix, Google, Stripe, or PayPal)
Legal authorities, if required by law

All third-party providers we use are GDPR-compliant and handle your data under their own privacy policies.
7. Cookies and Tracking Tools
We use cookies and similar technologies to enhance your browsing experience, analyse traffic, and understand user behaviour.
You can control or disable cookies through your browser settings, but some parts of the site may not function properly without them.
8. Your Rights
Under the UK General Data Protection Regulation (GDPR), you have the right to:

Access, correct, or delete your personal information
Withdraw consent at any time
Request a copy of your data
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated

To exercise these rights, please contact us at: info@arcacademy.uk
9. Withdrawing Consent
If you no longer want us to process your information, please contact us at info@arcacademy.uk with “Data Removal Request” in the subject line.
10. Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last Updated” date.
11. Contact
For any questions or concerns regarding this Privacy Policy or our data practices, please contact:
ARC Academy
Email: info@arcacademy.uk
Website: www.arcacademy.uk